Overview
This Privacy Policy describes how Krutav Patel, D.D.S., doing business as Cox and Patel DDS (“we,” “us,” or “our”), located at 326 N Indian Hill Blvd, Claremont, CA 91711, handles information collected through this website (coxandpateldds.com).
What this site collects: When you contact us through this website, we receive the information you choose to submit — such as your name, phone number, and message. Our web server automatically logs basic technical information as part of routine server operations.
What this site does not do: This website loads no third-party tracking scripts. We do not run Google Analytics, Facebook Pixel, advertising pixels, session-recording tools, or behavioral tracking scripts of any kind. We do not use email marketing platforms. We do not sell or share your personal information with data brokers or advertisers.
This website is not a secure channel for Protected Health Information (PHI). Please do not submit sensitive medical or dental information through the contact form. Our practice’s handling of your health information as a patient is governed separately by our HIPAA Notice of Privacy Practices, which is available at our office.
Information You Provide
When you use the contact form on this website, you may choose to provide your name, phone number, email address, and a message. This information is transmitted to our office email and is used solely to respond to your inquiry or schedule an appointment. We do not add website inquiries to any marketing list without your separate consent.
New-patient forms (available as printable PDFs on our New Patients page) are completed offline and brought to your appointment. They are not submitted online and are handled pursuant to our HIPAA Notice of Privacy Practices.
Automatically Collected Information
Our web hosting provider automatically records standard server log data each time a page on this site is loaded. This log data may include:
- Your IP address
- Browser type and version
- The page requested and the referring URL
- Date and time of the request
- HTTP response code
This information is used for server maintenance, security monitoring, and diagnosing technical problems. It is not used for behavioral profiling or advertising.
Cookies
This website sets one functional cookie for regular (non-logged-in) visitors:
| Cookie | Set by | Purpose | Duration |
|---|---|---|---|
wordpress_test_cookie |
This website (WordPress) | Checks that your browser accepts cookies. Strictly necessary for the contact form. Contains no personal data. | Session (deleted when browser closes) |
No persistent tracking cookies, advertising cookies, or third-party cookies are set by this website.
Managing cookies: You can instruct your browser to block or alert you about cookies. Disabling cookies will not affect your ability to browse this site, though the contact form may not function correctly. Instructions for common browsers: Chrome (opens in new tab), Firefox (opens in new tab), Safari (opens in new tab).
External Links and Third-Party Platforms
This website contains links to external platforms. These are standard hyperlinks — no third-party script, iframe, or tracking pixel from any of these services is loaded on this site. No data is transmitted to any of these platforms unless you click a link and navigate to their website.
- Google Maps & Google Reviews — linked for driving directions and patient reviews
- DemandForce — linked for additional patient reviews
- CareCredit — linked as a patient financing option
- Facebook & Instagram — linked to our social media profiles
Each of these platforms operates under its own privacy policy. We encourage you to review their policies before interacting with their services.
How We Use Your Information
- To respond to inquiries: Information submitted through the contact form is used to respond to appointment requests and questions.
- To operate and secure the website: Server log data is used for routine maintenance, error diagnosis, and security monitoring.
- We do not use your information for behavioral advertising.
- We do not sell your personal information to third parties, data brokers, or advertising networks.
- We do not share your personal information for cross-context behavioral advertising purposes.
Data Retention
Contact form submissions are retained in our office email inbox for as long as operationally relevant, typically no more than 24 months unless an ongoing patient relationship exists. Server logs are retained for 30–90 days per standard hosting practices. You may request deletion of your information at any time using the contact information below.
Data Security
This website is served over HTTPS, encrypting data in transit between your browser and our server. Our hosting infrastructure implements standard security controls. No method of electronic transmission is 100% secure, and we cannot guarantee the absolute security of information transmitted over the internet.
As noted above, please do not transmit sensitive health information through this website’s contact form.
California Privacy Rights (CCPA / CPRA)
As a California business, we honor the privacy rights of California residents under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).
We do not sell or share your personal information for cross-context behavioral advertising. This applies to all information collected through this website.
California residents have the following rights regarding personal information we hold about them:
- Right to Know
You may request information about the categories and specific pieces of personal information we have collected about you, the sources of that information, our purposes for collecting it, and the categories of third parties with whom we share it. - Right to Delete
You may request that we delete personal information we have collected from you, subject to certain exceptions permitted by law. - Right to Correct
You may request that we correct inaccurate personal information we maintain about you. - Right to Non-Discrimination
We will not discriminate against you for exercising any of your CCPA/CPRA rights. - Right to Opt-Out of Sale / Sharing
We do not sell or share personal information for cross-context behavioral advertising. No opt-out action is necessary. If this practice ever changes, we will update this policy and provide a clear opt-out mechanism before doing so.
To exercise your rights, please contact us using the information in the Contact section below. We will respond within 45 days as required by law.
Children’s Privacy
This website is not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13. Because we provide dental care to patients of all ages, any information submitted on behalf of a minor should be submitted by a parent or legal guardian.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.
Contact Us
Questions about this Privacy Policy or requests to exercise your California privacy rights:
Krutav Patel, D.D.S. / Cox and Patel DDS
326 N Indian Hill Blvd, Claremont, CA 91711
Phone: 909-626-1684
Email: coxandpateldds@gmail.com
Use our contact form